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Consolidated Z-Report
To access and obtain a consolidated Z-Report, you can set the settings of your choice based on your customisation. How to obtain a consolidated Z-Report Step 1. Navigate and log in to your account on the Fiscal Harmony app on ...
Zimra Invoice Number vs Seller Invoice Number
Difference between the ZIMRA Invoice Number & Seller Invoice Sequence When you produce fiscal invoices and fiscalise, your fiscal invoice has two Invoice number references: Seller Invoice Number (follows your sequence within the accounting software) ...
Automated Email Fiscalised Invoice Delivery
This Enterprise feature allows businesses to automatically send fiscalised invoices directly to customer email addresses upon completion of a transaction. It ensures faster, paperless delivery and improves record-keeping and customer service ...
Adding MFA to your account
Multi-Factor Authentication (MFA) in the Fiscal Harmony portal adds an extra layer of security by requiring a second verification step for logging in. This helps protect accounts from unauthorised access, even if the API key is compromised. However, ...
How to change Fiscal Harmony Account password
There are two ways to be able to change your account password: Using the Account page on the app Using the Login page How to change Fiscal Harmony Account password Option 1 Step 1. Log in to your Fiscal Harmony account on ...
Buyer Details Verification Guide
This Buyer Details Verification Guide walks you through a simple, step-by-step process to confirm important buyer information. It shares practical tips, useful tools, and key compliance points to help businesses set up a smooth, secure verification ...
Device Deregistration
This is a step-by-step summary on how to deregister a device. Step 1 Log in to the Fiscal Harmony portal at (https://app.fiscalharmony.co.zw/) Step 2 Once in the dashboard, click on the Account Icon (labelled "Account") located at the top right ...
How to Pay Your Fiscal Harmony Account
Introduction Welcome to the guide to the Payment Process. This guide will walk you through the different payment processes you might encounter, including upcoming, overdue, onboarding, and upgrading payments. We’ve designed these processes to be ...
How to customize invoices and credit notes
What is Customisation? Customisation refers to the process of modifying or tailoring a product, service, or system to meet specific preferences, needs, or requirements. In the context of business, customisation can involve adjusting branding ...
How to check and access Z Reports
What is a Z-Report A Z-report in virtual fiscalisation is a report generated to summarise all the fiscalised transactions for a particular period. A Z-report in the context of virtual fiscalisation is a report generated to summarise all the ...
How to Submit a Ticket on Fiscal Harmony Support
Facing Problems? Don’t Worry! If you’re facing problems and don’t know what to do, just place a ticket, and our support team will be happy to help. We’re here to assist you every step of the way! 1. Navigate to the Website Go to the Fiscal Harmony ...
Dashboard Explanation
Overview Here is the information about the dashboard and signing into the application. You can navigate to the Fiscal Harmony app by going to https://app.fiscalharmony.co.zw/. App Users This is for information on how to navigate to the dashboard for ...
Self-Onboarding for Fiscal Harmony
To start onboarding your company with Fiscal Harmony, follow the detailed steps below: Step 1. Access the Fiscal Harmony Application Navigate to our web app on https://app.fiscalharmony.co.zw. Here you can click on the link that says "Sign Up", which ...
Deregistering from a previous supplier to Fiscal Harmony
Migration Overview This document outlines the essential steps to migrate to Fiscal Harmony's fiscalisation system. Follow each step to ensure smooth integration and deregistration of your previous device. Step-by-Step Migration Guide Step 1: Acquire ...
Frequently Asked Questions (FAQ)
Do I need a physical fiscal device? No, our solution eliminates the need for physical fiscal devices. All fiscalisation is handled through a secure server-to-server connection with ZIMRA. Is the setup complicated? No, we handle the entire setup ...
System Explanation
What is Fiscalisation? Fiscalisation refers to the process by which a business electronically records all taxable transactions. In Zimbabwe, businesses are required by law to ensure that every sale is recorded using a ZIMRA-approved fiscal device. ...