Deregistering from a previous supplier to Fiscal Harmony
Migration Overview
This document outlines the essential steps to migrate to Fiscal Harmony's fiscalisation system. Follow each step to ensure smooth integration and deregistration of your previous device.
Step-by-Step Migration Guide
Step 1: Acquire a New Device
- Obtain a new virtual fiscal device from Fiscal Harmony.
- Ensure that the device is compliant with FDMS (Fiscal Data Management System) and can interface correctly.
Step 2: Set Up the New Device
- Confirm that the new device is successfully installed and running on the FDMS platform.
Step 3: Write a De-registration Letter
- After setting up the new device, inform your previous service provider (e.g., Axis Solutions or Fiscal Support) that you wish to deregister the previous fiscal device.
- Draft a de-registration letter addressed to ZIMRA MCO Fiscalisation and send the letter to:
Dananai Chibonda - dchibonda@zimra.co.zw
CC: jmakumba@zimra.co.zw - The previous service provider must also send a letter to ZIMRA agreeing to the de-registration.
Getting Started with Fiscal Harmony
Once ready to initiate the migration, visit our
Signup page for you to begin the onboarding.
For further assistance, reach out to our support team:
Call Centre: +263 8677 010 305
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