HPOS Made Easy: Your Complete Guide

Created by Cruise Williams, Modified on Thu, 18 Sep at 3:56 PM by Cruise Williams

1. Introduction to HPOS

HPOS (Harmonized Point of Sale) is a powerful business management system that brings all the moving parts of your operations into one place. Whether you are in retail, wholesale, or manufacturing, HPOS helps you save time by automating tasks and provides real-time insights to help you run your sales, manage purchases, track inventory, handle customer relationships and generate detailed reports for your business.

2. Getting Started

2.1 Logging In


  • Visit HPOS Dashboard.

  • Enter your email and password.

  • Click Login to access the system.

2.2 Navigating the Dashboard

Upon login, you’ll see the Fiscal Harmony Dashboard, which provides an overview of:


  • Sales & Purchases (daily, monthly, yearly)

  • Order Tracking (sale & purchase orders)

  • Top-Selling Products

  • User, Customer, and Supplier Statistics

3. Core Features & How to Use Them

3.1 Sales Management

Creating a Sale Order


  1. Go to SalesNew Sale Order.

  2. Select the customer from the list or add a new one.

  3. Choose the products to sell.

  4. Enter quantity, price, and discount (if applicable).

  5. Click Pay to finalize the sale.

Tracking Sales

  • View all sales under Sales Orders.

  • Statuses include:

    • Received – Order completed and payment received.

    • Partial – Some items delivered, others pending.

    • Pending – Order placed but not yet processed.

    • Ordered – Items requested but awaiting fulfillment.

    • Cancelled – Order voided by the user.

Processing Sale Returns


  • Navigate to Sales Returns.

  • Select the sale order to return.

  • Choose the items and quantity to return.

  • Confirm the return and update inventory.

3.2 Purchase Management

Creating a Purchase Order


  1. Navigate to PurchasesNew Purchase Order.

  2. Select the supplier from the list or add a new one.

  3. Choose the items to purchase.

  4. Enter quantity, cost, and expected delivery date.

  5. Click Save to process the order.

Tracking Purchases


  • View all purchase orders under Purchase Orders.

  • Monitor order statuses for better inventory planning.

Processing Purchase Returns


  • Navigate to Purchase Returns.

  • Select the purchase order to return.

  • Choose the items and quantity to return.

  • Confirm the return .

3.3 Inventory Management

Adding New Products


  1. Go to InventoryAdd Product.

  2. Enter product name, code, category, and stock quantity.

  3. Set selling price and purchase cost.

  4. Click Save to update inventory.

Stock Tracking

  • Monitor stock levels in Inventory Reports.

  • Adjust stock manually if needed.

  • View top-selling products and their earnings.

Handling Stock Adjustments


  • Navigate to Inventory Adjustments.

  • Select the product to adjust.

  • Enter the new stock quantity.

  • Provide a reason for adjustment (e.g., damaged goods, stock correction).

  • Click Update to finalize changes.

3.4 Customer & Supplier Management

Adding a Customer


  1. Navigate to PeopleCustomersAdd New Customer.

  2. Enter name, contact details, and address.

  3. Click Save.

Managing Customer Accounts

  • View customer purchase history.

  • Track outstanding payments.

Adding a Supplier


  1. Go to PeopleSuppliersAdd New Supplier.

  2. Enter supplier name, contact details, and products supplied.

  3. Click Save.

Managing Supplier Accounts

  • View supplier transaction history.

  • Track pending purchase orders.

  • Manage supplier payments.

3.5 Reports & Analytics

Viewing Business Performance


  • Access Reports to analyze:

    • Sales trends (daily, monthly, yearly).

    • Purchase history and supplier performance.

    • Inventory movement and stock levels.

    • Expenses and profitability.

Exporting Reports

  • Click Download to export reports in PDF or Excel format.

  • Use filters to customize report views.

4. Settings & Customization

4.1 User Management

  • Go to SettingsUsers to add or remove users.

  • Assign roles:

    • Super Admin – Full access to all features.

    • Salesperson – Can process sales and view reports.

    • Inventory Manager – Manages stock and purchases.

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