How To Process a Credit-Note in Accounting-Odoo

How To Process a Credit-Note in Odoo

Step1 

Go to Accounting or Invoicing App

• Navigate to Accounting
  

Step 2

Open the Customer Invoice

• Go to Customers > Invoices

• Find and open the invoice you want to refund or correct.

Step 3

Creating a  Credit Note

• On the top menu of the invoice, click "Add Credit Note"

Step 4

Choose Credit Note Options

Odoo will present several options. Fill out the following:

• Credit Method:

  • Partial Refund – refund part of the invoice.

  • Full Refund – refund the entire invoice.

  • Cancel – cancel the invoice and reconcile automatically.

• Reason: Add a reason
  

Click Reverse .

Step 5

Review the Draft Credit Note

• Odoo creates a draft credit note.

• Review it and adjust lines if necessary  - quantities, prices, taxes, etc.

Step 6

Validate the Credit Note

• Once reviewed, click "Confirm" or "Validate".