Fiscal Harmony Reseller Guide

Created by Kelvin Musipha, Modified on Thu, 13 Mar at 4:47 PM by Cruise Williams

Getting Started!

As a Fiscal Harmony reseller, you unlock exclusive benefits, high-profit potential and the opportunity to grow your business portfolio with our industry-leading software solutions. Our program equips you with competitive discounts, expert training, and dedicated marketing support to drive your success. By offering trusted software alongside tailored customization, training, and ongoing support, you can enhance customer experiences and strengthen long-term relationships. This guide walks you through a seamless onboarding process, beginning your journey as a Fiscal Harmony Reseller.

Step 1: Share Your Company Information

Providing Essential Details

The first step in becoming a Fiscal Harmony reseller is to provide comprehensive details about your company. This helps us understand who you are and how you operate. You’ll typically need to share the following:

Incorporation Documents: Proof of CR6/CR14 as the case may be, Certificate Incorporation
Nature and Size of the Business: Information about your business operations, including the markets you serve.
Current Tax Clearance Certificate: Proof of your company's tax compliance.

Why This Matters

Providing accurate information upfront ensures a clear and transparent start to the partnership. This helps us build a strong foundation for a successful and professional relationship.

Step 2: Completion of a Background Check

Building Trust Through Verification

Next, Fiscal Harmony will conduct a background check to verify your company’s credibility. This step is crucial for building trust and ensuring a reliable and secure partnership. We will review:

Company’s Liquidity: Financial stability and ability to meet financial obligations.
Past Business Performance and Client Feedback: Historical performance and client satisfaction.
Any Potential Legal or Compliance Matters: Legal standing and compliance with relevant regulations.

Why This Matters

This process ensures that both parties are entering a reliable and secure partnership. It helps us understand your company’s standing and ensures a smooth and trustworthy collaboration.

Step 3: Sign the Agreement and Share Contact Details

Finalizing the Partnership

Once the background check is complete, you will receive a Reseller Agreement from our designated onboarding agent. This document outlines the terms of the partnership, including:

Pricing, Discounts, and Payment Terms: Specifics on how you will be compensated and the payment schedule.
Sales Goals and Performance Expectations: Targets and expectations for your sales performance.
Marketing or Other Commitments: Any additional commitments you may have.

Sharing Contact Details

You will also provide your preferred contact details (email, phone number, etc.) to ensure smooth communication and relationship management moving forward.

Why This Matters

The Reseller Agreement sets the stage for a clear and transparent partnership. Sharing accurate contact details ensures that we can communicate effectively and manage our relationship efficiently.

Pointers for a compliant working relationship.

Invoicing and Payment Guidelines

Invoicing: Amounts invoiced to clients for a virtual device must not exceed the prescribed rates charged by Fiscal Harmony in terms of the Reseller Agreement.
Setup Fees: Setup fees may be charged on clients but should always be invoiced separately from the mentioned amounts.
Timely Payments: Resellers are expected to make timely payments as and when invoiced to do so.

Why These Guidelines Matter

Adhering to these guidelines ensures compliance with Fiscal Harmony policies and helps maintain a professional and reliable partnership.

Welcome!

Setting the Stage for Success

The onboarding process is an essential foundation for a successful Reseller partnership. By sharing accurate information and complying with Fiscal Harmony Reseller policies, you set the stage for a strong, long, and professional relationship.

Next Steps

Stay Informed: Regularly check your portal for updates and changes to the Reseller Agreement.
Leverage Support: Utilize the training and marketing support provided by Fiscal Harmony.
Comply Strictly: Adhere to all Fiscal Harmony policies and guidelines to ensure a smooth partnership.

Contact Support

For any questions or further assistance, reach out to your Fiscal Harmony representative or submit a Ticket

We’re excited to partner with you and help you achieve your business goals with Fiscal Harmony’s industry-leading software solutions. Thank you for choosing us!