Fiscal Harmony Support

    Knowledge Base

    Browse helpful articles that guide you through integrations, setting up fiscalisation, and configuring features within your Fiscal Harmony application. These resources are designed to simplify the setup process and ensure your system runs smoothly from the start. Explore step-by-step instructions and practical tips to get the most out of your Fiscal Harmony experience.

    Community

    Join our community forums to explore solutions and discover helpful ideas. You can ask questions, share your experiences, and learn from other users. Collaborate with the community to find answers and make the most of your experience.

    Development

    Are you a developer with a custom integration? Do you make use of custom webhooks to keep track of invoices? Take a look at our API documentation to access all our available endpoints to give flexibility to your application.


      • Recent Topics

      • Adding new branch

        I’d like to propose a feature that allows customers to create and manage new branches directly within the portal, without the need to complete and submit an Excel sheet. Currently, the process of adding branches involves downloading, filling out, and
      • Popular Articles

      • Deregistering from a previous supplier to Fiscal Harmony

        Migration Overview This document outlines the essential steps to migrate to Fiscal Harmony's fiscalisation system. Follow each step to ensure smooth integration and deregistration of your previous device. Step-by-Step Migration Guide Step 1: Acquire ...
      • Fiscalising an Invoice in Excel

        Prerequisites Ensure that you open the invoice template using Microsoft Excel only. Steps to create an invoice Step 1. Add Buyer Details Open the Fiscal Harmony Invoice template. Fill in the buyer's details in the specified fields. If the ...
      • Fiscal Harmony Reseller Guide

        Getting Started As a Fiscal Harmony reseller, you unlock exclusive benefits, high-profit potential and the opportunity to grow your business portfolio with our industry-leading software solutions. Our program equips you with competitive discounts, ...
      • System Explanation

        What is Fiscalisation? Fiscalisation refers to the process by which a business electronically records all taxable transactions. In Zimbabwe, businesses are required by law to ensure that every sale is recorded using a ZIMRA-approved fiscal device. ...
      • Frequently Asked Questions (FAQ)

        Do I need a physical fiscal device? No, our solution eliminates the need for physical fiscal devices. All fiscalisation is handled through a secure server-to-server connection with ZIMRA. Is the setup complicated? No, we handle the entire setup ...