Migration Overview

This document outlines the essential steps to migrate to Fiscal Harmony's fiscalization system. Follow each step to ensure smooth integration and deregistration of your previous device.

Step-by-Step Migration Guide

Step 1: Acquire a New Device 

• Obtain a new virtual fiscal device from Fiscal Harmony.
• Ensure that the device is compliant with FDMS (Fiscal Data Management System) and can interface correctly.

 Step 2: Set Up the New Device

• Confirm that the new device is successfully installed and running on the FDMS platform.  

Step 3: Write a De-registration Letter

• After setting up the new device, inform your previous service provider (e.g., Axis Solutions or Fiscal Support) that you wish to deregister the previous fiscal device.
• Draft a de-registration letter addressed to ZIMRA MCO Fiscalisation. 
  • Send the letter to: 
  • Dananai Chibonda - DChibonda@zimra.co.zw 
  •  CC: jmakumba@zimra.co.zw 
• The previous service provider must also send a letter to ZIMRA agreeing to the de-registration.
  

Getting Started with Fiscal Harmony

Once ready to initiate the migration,  visit our Signup page for you to be Onboarded 

Fiscal Harmony Pricing

• Annual Cost: $172.50 (includes setup and installation)   
  

For further assistance, reach out to our support team +2638677010305