Fiscalizing a Credit Note in Manager.io
Overview
Step-by-step Process
Step 1: Create Credit Note
- Go to the invoice for which you want to issue a Credit Note.
- Click on the "Clone to Credit Note" button. This will generate a Credit Note based on the selected invoice.
- Once the Credit Note fields are displayed, review the details and click "Create" to save the Credit Note.
Step 2: Fiscalise the Credit Note
- Click "Relay" to fiscalise the Credit Note. This action sends the Credit Note to the fiscal device/system for processing.
- To view if your credit note has been fiscalised, navigate to the Fiscal Harmony app on https://app.fiscalharmony.co.zw and navigate to the Logs from the side bar.
Note: Make sure all credit note details are accurate before fiscalising, as fiscalised documents cannot be edited.
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