A workflow is an automated set of actions triggered when certain conditions are met within a module like invoices, or expenses. Workflow automations improve efficiency by reducing manual work and ensuring consistent processes such as approvals, status updates, and notifications.
Step 1
Go to Settings
Click the gear icon in the top-right corner of the screen.
This opens the Settings menu.
Step 2
Add Workflow Automation
Navigate to: Automation > Workflow Rules
Click “+ New Workflow Rule”
Choose Module: Select Invoice
N.B This helps automate reviews for large invoices, overdue alerts, or approval processes.
Step 3
Edit Workflow Details
Select Workflow Type: Event Based
Select Action Type: Created or Edited
Execute the workflow when: Any field is updated
Execute when the record is: Edited for the first time
Click Next
Step 4
Add Immediate Action and Set Criteria
Click Edit under IMMEDIATE ACTIONS
Link the workflow to the invoice web-hook or other relevant action
N.B At this stage, at least two criteria are recommended. You may use any combination of fields, even those unrelated to "invoice #" or "reference".
Example Criteria
Invoice Total <> is not empty <>
Placeholder
Customer Name <> is not empty <>
Placeholder
This setup could automatically trigger an approval or email notification for large invoices.
Click SAVE
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