Knowledge Base
Fiscal Harmony
Information about cloud-based seamless fiscalisation with our solution
Recent Articles
Customer Product Discounts
HOW TO APPLY CUSTOMER PRODUCT DISCOUNTS: 1. Login to your HPOS Account on the backend/web and access the "People" Tab on the left hand panel. 2. Select "Customers" from the list. You will be redirected to your Customer list where you can see existing ..."Printer Unavailable" Error Message on the New HPOS Interface
"Printer Unavailable" Error Message on the New HPOS Interface To resolve the printing error, please kindly follow the steps below: Long press on the power button on the left of the device Select the 'Services' option. Then select 'Auto-Init' It will ...Applying Discounts to Sales and Customers
Overview Please note that if a discount is added directly to a customer profile, it will automatically apply to every sale made for that customer until the discount is either removed or the percentage is changed. In this case, the discount cannot be ...HS Codes for FDMS
01: Live Animals & Livestock Expanded Semantic Context Live animals used for agriculture, breeding, transport, or food supply chains. Includes cattle, swine, poultry, horses, and other farmed livestock in live form. Covers breeding stock, young ...Updating VAT Sales Intellect
Step-by-step Process Step 1: Go to Tax Settings Log in to Sales Intellect from the admin. Navigate to Settings → Financial Settings → Tax Rules. This is where all tax rules are created and managed. Step 2. Update the Tax Rates For the tax rule you ...
Popular Articles
Deregistering from a previous supplier to Fiscal Harmony
Migration Overview This document outlines the essential steps to migrate to Fiscal Harmony's fiscalisation system. Follow each step to ensure smooth integration and deregistration of your previous device. Step-by-Step Migration Guide Step 1: Acquire ...Fiscalising an Invoice in Excel
Prerequisites Ensure that you open the invoice template using Microsoft Excel only. Steps to create an invoice Step 1. Add Buyer Details Open the Fiscal Harmony Invoice template. Fill in the buyer's details in the specified fields. If the ...Fiscal Harmony Reseller Guide
Getting Started As a Fiscal Harmony reseller, you unlock exclusive benefits, high-profit potential and the opportunity to grow your business portfolio with our industry-leading software solutions. Our program equips you with competitive discounts, ...System Explanation
What is Fiscalisation? Fiscalisation refers to the process by which a business electronically records all taxable transactions. In Zimbabwe, businesses are required by law to ensure that every sale is recorded using a ZIMRA-approved fiscal device. ...Frequently Asked Questions (FAQ)
Do I need a physical fiscal device? No, our solution eliminates the need for physical fiscal devices. All fiscalisation is handled through a secure server-to-server connection with ZIMRA. Is the setup complicated? No, we handle the entire setup ...