I would like to raise an important limitation in HPOS that I believe needs urgent attention.

We operate in Zimbabwe, where exchange rates, supplier costs and selling prices change frequently. Being able to update product prices efficiently is therefore an essential part of running a business.

We currently have a catalogue of over 600 products, and I was very surprised to learn from your support team that there is no facility to update existing prices through a bulk spreadsheet upload. Instead, we are expected to open each product individually and manually change its price.

For a business managing hundreds of products, this is an extremely time-consuming and impractical process, particularly in an economy where prices may need to be adjusted regularly.

HPOS already supports bulk product uploads, so it would seem logical for the system to recognise existing products by their unique product codes and allow their prices to be updated through the same process, rather than only adding new records.

The functionality we would like to see is straightforward:

- Export the existing product catalogue to Excel or CSV.

- Make bulk changes to selling prices and other relevant fields.

- Re-upload the spreadsheet to update existing products without creating duplicates.

- Retain all existing stock quantities, product information and transaction history.

This is a fairly standard feature in modern inventory and point-of-sale systems, and I believe it should be a priority for HPOS, particularly given the realities of operating a business in Zimbabwe.

Manually updating 600 individual products every time prices change is simply not a sustainable solution.

I would appreciate feedback on whether this functionality is already being considered and, more importantly, whether there is a realistic timeline for its implementation.

I would also be interested to hear whether other HPOS users are experiencing the same difficulty.